Our services

Specialist support for complex needs, crisis stabilisation and step‑down pathways.

What we do

We specialise in stabilising individuals with complex behavioural, mental health, autism and learning disability support needs in various environments, including family homes, supported living, residential settings, hospital step‑down and emergency placements. We provide highly skilled staff teams and focus on progressive care planning with the aim of reducing dependency and minimising restrictions.

Core services

Intensive Support

  • Tailored packages built around individual needs and risks.
  • Available for 24/7 or structured time‑limited support.
  • Full MDT collaboration with clinicians, social workers and family.

Crisis stabilisation & step‑down

  • Emergency response support with hospital admissions or placement breakdowns.
  • Transition support for individuals being discharged out of hospital.
  • Outcome‑focused planning from day one.

Enabling independence

  • Clear, proactive plans for de‑escalation and skill‑building.
  • Regular care reviews to reduce staffing levels as stability increases.
  • Promotion of independence, community inclusion and dignity.

Environment‑specific expertise

  • Family homes: Wraparound support to keep individuals safe at home.
  • Supported living: Mobilising care teams to stabilise placements and enable transitions.
  • Hospital settings: Supporting discharges, reducing length of stay and improving overall flow.
  • Temporary/interim placements: While longer‑term homes are arranged.
Who we support

We work with children, young people and adults with complex needs, including:

Why True Journeys?

Specialists in complexity & stabilisation

Our trauma‑informed, therapeutically trained staff have extensive experience in managing risk and achieving positive outcomes.

Flexible & scalable

We build bespoke support packages with short‑notice mobilisation across settings.

Reducing restriction

We embed step‑down planning into every package, working towards sustainable care and greater autonomy.

Hospital‑to‑home pathways

Experts in transitioning individuals out of hospital into safer, happier, more independent lives in the community.

Partnerships & commissioners

We work closely with a range of organisations to deliver outstanding care: